Swedish Car Insurance Guide

1. Satisfaction Guarantee

Swedish Car Insurance Guide offers a 100% satisfaction guarantee on all our premium content and paid services. If you're not completely satisfied with the quality of any paid service or product, we will provide a refund or credit at our discretion.

This guarantee applies to both one-time purchases and subscription services.

2. Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• Service Quality Issues: If our paid services do not meet the described quality standards
• Technical Problems: If technical issues prevent you from accessing or using paid content or services
• Double Billing: If you were charged more than once for the same service
• Service Not Provided: If you paid for a service that was not delivered
• General Dissatisfaction: If you are unhappy with a paid service for any reasonable cause

3. Refund Request Timeframe

To be eligible for a refund, you must notify us of the issue within:

• 14 days of purchase for one-time services or products
• 30 days of the billing date for subscription services

We strongly recommend that you review any purchased products or services immediately after purchase to ensure timely reporting of any issues.

4. How to Request a Refund

5. Refund Methods

Refunds will be issued using the same payment method used for the original purchase. The time required for the refunded amount to appear in your account depends on your payment provider's policies:

• Credit/Debit Card refunds typically take 5-10 business days to process
• Bank Transfer refunds may take 3-5 business days
• PayPal refunds are usually processed within 24-48 hours

In some cases, we may offer store credit or service extensions instead of monetary refunds, particularly for minor issues that do not significantly impact the value of the service provided.

6. Non-Refundable Items

The following are generally not eligible for refunds:

• Services that have been fully delivered and completed to specification
• Requests made after the refund timeframe has expired
• Digital content that has been downloaded or accessed extensively
• Services canceled after a substantial portion has been delivered

However, we evaluate each situation on a case-by-case basis and may make exceptions at our discretion.

7. Subscription Cancellations

For subscription-based services:

• You may cancel your subscription at any time by contacting our customer service
• Cancellations received before the next billing cycle will prevent future charges
• Prorated refunds for the unused portion of the current billing period are provided at our discretion
• Access to subscription services will continue until the end of the current billing period

We do not automatically refund the remaining days of a subscription period when you cancel, but we may consider partial refunds for longer subscription terms.

8. Third-Party Services

Swedish Car Insurance Guide may provide links to third-party insurance providers or other services. Please note:

• Purchases made directly from third-party providers are subject to their respective refund policies
• We cannot process refunds for services or products not purchased directly from us
• We will assist you in contacting the appropriate third party for refund requests when possible

For insurance policies purchased through providers we recommend, please contact the insurance company directly regarding any refunds or cancellations.

9. Special Circumstances

We recognize that special circumstances may arise. In cases of:

• Serious illness or medical emergencies
• Natural disasters or other major events beyond your control
• Technical issues on our end that prevented service delivery

We may extend the refund request timeframe or offer additional accommodation. Such cases will be evaluated individually based on the specific circumstances and any supporting documentation provided.

10. Changes to This Policy

We reserve the right to update or change our Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. The date of the most recent revision will appear at the top of the page.

It is your responsibility to check this Refund Policy periodically for changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

If you have any questions about our Refund Policy, please contact us at: